Payment Policy

Effective 9 September 2026  ·  micotix.com

✓ SSL encrypted checkout ✓ PCI-DSS compliant payments ✓ Secure payment processing ✓ Major cards & digital wallets ✓ GBP pricing
All payments made on micotix.com are processed on behalf of Amarvio Ltd, registered in London W8 4LZ, United Kingdom (registered address: First Floor Office, 3 Hornton Place, London W8 4LZ, United Kingdom), the commercial entity responsible for all sales, billing, customer service, and transaction processing conducted through Micotix. The store is hosted on Shopify Inc., whose checkout is PCI-DSS Level 1 certified and provides secure payment infrastructure and SSL/TLS encrypted payment processing.

Accepted Payment Methods

Micotix accepts the following payment methods at checkout. All available payment options are displayed at the time of purchase and may vary depending on your location, device, and payment provider.

Credit & Debit Cards

Visa

Mastercard

American Express

Card payments may require additional bank authentication or verification depending on your card issuer.

Digital Wallets

Apple Pay

Google Pay

Shop Pay

Digital wallet availability may depend on your browser, device, region, and saved payment settings.

Accepted at checkout

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  • American Express
  • Apple Pay
  • Diners Club
  • Discover
  • Google Pay
  • JCB
  • Mastercard
  • Visa

Not accepted

Micotix does not currently accept bank transfers, cryptocurrency, money orders, checks, or cash on delivery. Payment options are subject to change and this page may be updated accordingly.

Pricing & Currency

All prices displayed on micotix.com are denominated in Pounds Sterling (GBP, £). Micotix serves customers in the United Kingdom, and prices shown include UK VAT where applicable.

Pricing in GBP

All prices on micotix.com are shown in Pounds Sterling (£) and include UK VAT where applicable. The total you see at checkout, including VAT and any shipping charges, is the amount you will be charged.

Currency conversion & bank fees

If your payment card is issued in a currency other than GBP, your bank or payment provider may apply its own exchange rate and may charge a foreign transaction or currency conversion fee. These charges are outside Micotix's control and are the customer's responsibility.

VAT and checkout totals

Applicable UK VAT is included in the prices shown on micotix.com. Any additional charges are calculated and displayed at checkout where required. Customers are responsible for reviewing the final total before submitting payment.

Payment Security

The security of your payment information is important to us. Micotix uses secure payment infrastructure and industry-standard safeguards to protect payment information during checkout.

Security standards in place

SSL / TLS Encryption

Data transmitted between your browser and micotix.com is encrypted using secure SSL / TLS technology. Look for the padlock icon in your browser's address bar.

PCI-DSS Level 1 Checkout

Payment processing is handled entirely through Shopify's PCI-DSS Level 1 certified checkout infrastructure, the highest level of payment card industry certification.

No Card Data Stored

Micotix (Amarvio Ltd) never stores full card numbers, CVV codes, or sensitive payment credentials. Payment details are handled entirely by Shopify's secure checkout.

Fraud Detection

Orders may be screened using fraud-prevention tools, payment risk checks, and verification processes designed to protect customers and the business.

Secure checkout

All payment information is encrypted and processed through Shopify's PCI-DSS Level 1 certified checkout. Micotix does not store full payment card numbers, CVV codes, or sensitive payment credentials.

Billing & Order Confirmation

Payment is collected at the time your order is placed. Once your transaction is successfully authorised, an order confirmation email will be sent to the email address provided during checkout.

When you are charged

Your payment method is charged immediately upon successful order placement.

You will receive an order confirmation email shortly after purchase.

Order information can be referenced using your order confirmation number.

Your billing statement may show a descriptor such as SHOPIFY* followed by Micotix or Amarvio Ltd, depending on your bank and card issuer.

Payment declined?

If your payment is declined, no order will be completed and no successful charge will be captured by Micotix. Common reasons include insufficient funds, incorrect card information, expired payment methods, fraud-prevention blocks, or authorisation failures from your bank or payment provider. Please double-check your card details, confirm sufficient funds, or try an alternative payment method before contacting us.

Recognising the charge on your statement

If you see a charge on your statement you do not recognise, it may appear as SHOPIFY* plus Micotix, or as Amarvio Ltd, the legal entity behind Micotix. Please check for this descriptor before disputing a charge with your bank.

No order confirmation received?

Please check your spam or junk folder first. If you still cannot locate your confirmation, contact us at info@micotix.com with the email address used at checkout and the approximate transaction amount.

Order Verification & Fraud Prevention

Micotix reserves the right to review and verify orders before shipment. Orders identified as high-risk may require additional verification to protect both customers and the business from fraudulent transactions.

We may

Contact you by email to confirm billing, shipping, or payment details before dispatching your order.

Place an order on hold while additional verification is completed.

Cancel and refund an order if we are unable to verify it to our satisfaction.

Chargeback policy

Customers are encouraged to contact our support team at info@micotix.com before initiating a chargeback. Most concerns can be resolved directly through customer support, including refunds, replacements, or order investigations.

Filing a chargeback without first contacting Micotix may delay resolution. Where required, Micotix (Amarvio Ltd) may provide order records, payment details, fulfilment records, and carrier tracking information to the relevant payment provider or financial institution.

Refunds & Cancellations

Payment refunds are governed by our Returns & Refunds Policy. The following is a payment-focused summary of common refund and cancellation timelines.

Store credit

Instant

Store credit may be issued immediately once approved and may be used toward future purchases on micotix.com.

Original payment method

5–10 business days

Approved refunds are processed back to the original payment method. Processing times vary by bank and payment provider and may take 5–10 business days after refund approval. Refunds to a card are issued in the currency the order was charged in.

Order cancellation

Orders may be cancelled prior to shipment. Once an order has entered the fulfilment or shipping process, cancellation may no longer be possible. Contact us as soon as possible at info@micotix.com if you wish to cancel an order.

No Subscription Billing

Micotix does not currently offer subscription-based products or recurring billing services. All purchases on micotix.com are one-time transactions unless explicitly stated otherwise on a product page. You will not be enrolled in automatic recurring billing without your express consent.

Payment Enquiries

For any payment-related queries, including billing issues, refund status, unrecognised charges, or invoice requests, please contact our customer support team by email.

Customer support

info@micotix.com

We respond to all payment enquiries by email.

Response time

1–2 Business Days

Monday to Friday

This Payment Policy applies to all orders placed on micotix.com and may be updated from time to time without prior notice. The version published on this page is currently in force. Effective 9 September 2026.